Last Updated:​ [January 7, 2026]

1. Purpose and Scope​

This Shipping Policy applies to all orders placed through apexa.world, including product shipments, returns, and exchanges. As an independent curator of technology products, I (Kyle Douglas) am committed to ensuring safe, timely, and cost-effective delivery for every customer.

2. Order Processing Time​

• Orders are typically processed within 1–2 business days​ (excluding weekends and holidays) after payment confirmation .

• Orders placed after 3:00 PM (MST) or on weekends/holidays will be processed on the next business day.

3. Shipping Methods and Carriers​

• Domestic Shipping (U.S.):

  • Standard shipping via USPS, FedEx, or UPS.

  • Expedited options available at checkout.

• International Shipping:

  • Currently available to select countries (customers can verify eligibility during checkout).

  • Delivery times vary by destination (typically 7–15 business days).

  • Note: International customers are responsible for any customs duties, taxes, or fees .

4. Shipping Costs​

• Free standard shipping​ on orders over [$50]​ within the contiguous U.S.

• Orders below this threshold incur a flat-rate shipping fee (calculated at checkout).

• International shipping costs are based on destination and package weight.

5. Tracking and Delivery Issues​

• A tracking number will be emailed once your order ships .

• For delayed or lost packages, contact me within 30 days of shipment for assistance.

• Risk of Loss: Responsibility for items transfers to the customer upon delivery to the carrier.

6. Return/Exchange Shipping Responsibilities​

• Defective/Incorrect Items: I cover return shipping costs and send a replacement.

• Customer-Initiated Returns​ (e.g., change of mind): The customer pays return shipping; I cover reshipment for exchanges.

• Items must be unused and in original packaging.

7. Important Notes​

• Address Accuracy: Double-check your shipping address. Costs for undeliverable packages due to incorrect addresses are borne by the customer.

• Force Majeure: Delays due to weather, customs, or carrier issues are beyond my control.

• Policy Updates: This policy may be updated periodically. Check the website for the latest version.

8. Contact Information​

For shipping questions or issues, reach out:

• Kyle Douglas​

• 📧 Email: support@apexa.world​

• 📞 Phone: +1 (806) 714-2876​

• 📍 Address: 6819 Wilshire Blvd, Cheyenne, WY 82009, USA

• Support Hours: Mon–Fri, 9:00 AM – 6:00 PM (MST)